Tebaje's Privacy Policy — Your data is our responsibility

Tebaje collects certain personal information to deliver the best possible gaming experience. This information comes from three main sources: details you provide directly, data collected automatically, and information received from third parties.

What You Provide Directly

• Registration details: Full name, date of birth, email address, phone number, and residential address.
• Identity verification documents: Copy of national ID, passport, or driving licence.
• Payment information: Mobile banking number (bKash, Nagad, Rocket) and transaction details.
• Contact Information: Messages you have sent to the support team via chat or email.

Automatically Collected Information

• Device information: Your approximate IP address, browser type, operating system, and screen resolution.
• Usage Log: Login time, game history, bet amounts, and results.
• Location Information: Your approximate location (at the country and city level).
• Cookies & tracking data: Session cookies and usage patterns.

Tebaje uses the data it collects solely for defined, legitimate purposes. The table below provides a full breakdown:

If you do not wish to receive marketing communications, you can opt out at any time through your account settings or by contacting our support team.

Tebaje uses cookies on its website and app. Cookies are small data files stored in your browser or on your device. They help improve your browsing experience and keep the platform running smoothly.

Types of cookies

• Essential Cookies: Required to maintain login sessions, ensure security, and support core platform functionality. Without these, the platform will not function properly.
• Performance cookies: Used to analyze which parts of the site are most visited and to improve overall performance.
• Functionality Cookies: Remembers your preferred language, game settings, and layout preferences.
• Analytics Cookies: Used to analyze user behavior and improve service quality.

Tebaje does not sell or rent your personal information. However, limited data may be shared in the following specific circumstances:

• Payment service provider: Necessary information is shared with mobile banking services such as bKash, Nagad, and Rocket to process payments.
• Identity verification provider: Documents may be verified with approved third-party providers as part of the KYC process.
• Law Enforcement: Providing required information in compliance with court orders or government directives is mandatory.
• Technology service provider: Anonymized data may be shared with trusted partners for hosting, cybersecurity, and analytics services.

All third-party partners are contractually bound to comply with tebaje's privacy standards and may not use any data received for any other purpose.

Tebaje does not retain your information longer than necessary. Retention periods are determined based on the type of data and the purpose for which it was collected:

• Account Information: Retained while the account is active and for up to 5 years after closure for legal purposes.
• Financial Transaction Records: Retained for a minimum of 7 years in accordance with international financial regulations.
• KYC Documents: From the date of registration until 5 years after account closure.
• Gaming logs: Session logs are retained for a maximum of 2 years.
• Marketing Consent: Marketing data is deleted as soon as you withdraw your consent.

Tebaje uses industry-leading security technology to protect your data. Our security framework is built in multiple layers, so if one layer is compromised, the remaining layers continue to keep your information safe.

• 256-bit SSL/TLS Encryption: All data transmissions are encrypted.
• Two-factor authentication (2FA): Enhanced security protection at login.
• Anti-Fraud System: Detects suspicious activity in real time.
• Regular penetration testing: Third-party security experts conduct regular system audits.
• Data backup: Data is stored securely on backed-up servers.
• Access Control: Employee access to user data is minimal and strictly controlled.

Keep in mind — no one can guarantee 100% security on the internet. Always use a strong password for your account and never share it with anyone.

Tebaje believes every user should have full control over their own information. You have the following rights under this Privacy Policy:

To exercise any of these rights, please contact our support team. We will typically process your request within 30 business days.

Tebaje is strictly a platform for users aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18.

Every user goes through an age verification process at registration. If we become aware that a registered user is under 18 years of age:

• Their account will be closed immediately.
• All collected data will be deleted beyond legal retention requirements.
• Any transactions will be cancelled and the relevant authorities will be notified.

If you become aware that a minor has created an account on tebaje, please contact us immediately.

Tebaje reserves the right to update or amend this Privacy Policy as needed. Depending on the nature of the change, we will notify you in the following ways:

• Minor changes: By updating the "Last updated" date at the top of this page.
• Major changes: A notification will be sent to your registered email address.
• Material Changes: A special warning message will be displayed upon logging into the platform.

Continuing to use tebaje after an updated policy is published means you accept the new terms. We recommend checking this page from time to time to stay informed.

If you have any questions, concerns, or complaints about this Privacy Policy, please reach out to our dedicated Privacy Team. We take every message seriously and aim to respond within 30 business days.

If your complaint is not resolved, you have the right to lodge a complaint with the relevant data protection authority in your country.

To learn more about our Privacy Policy and additional details, visit our FAQ Page View or Terms & Conditions Read.